Wholesale terms are separate from retail policy
Retail return rules do not apply to wholesale customers. B2B terms are confirmed after RFQ.
FAQ
Wholesale FAQ
These answers keep expectations clear before sales reviews your inquiry.
Channel-ready brand evidence
Trade buyer policy notes
Wholesale pricing, MOQ and delivery windows are confirmed by sales after RFQ review.
Processing and logistics need market confirmation
Order processing, shipping method, customs and destination-country variation should be confirmed for every trade order.
Pre-sale or planned products may ship separately
Pre-sale or planned products can require separate shipment batches. Sales should confirm launch timing.
Contact details must include country code
Use a phone or WhatsApp number with country code so international sales can follow up quickly.
Can I get a price list immediately?
Submit an RFQ first. Pricing depends on country, channel, quantity, product series and current availability.
Do you publish MOQ online?
No. MOQ guidance is reviewed by sales because product formats and market requirements vary.
Can I use the product images?
Trade usage should be confirmed with sales. Product pages use original assets to help you shortlist series.
Do you support distributors?
Yes. The RFQ flow asks for channel and market so distributor inquiries can be routed correctly.
Can I ask the AI assistant for exact lead time?
The assistant can collect context, but it will not invent stock, price or lead time. Sales confirms those details.